Susan Collins, Twilio’s Global Head of Healthcare Services, discusses the changing landscape of healthcare and the strategies healthcare organizations can take to create a sustainable patient-centric experience.
Twilio
Christina Sung, Twilio’s Director of Product for Healthcare, discusses key considerations for building a long-term and patient-centric Telehealth strategy.
Twilio’s Sr. Global CX Consultant, Mauro Faili, discusses innovation and strategizes how to reimagine communication operations using existing system data.