Telehealth
The CEO of a telehealth services provider explains why patients being seen remotely by physicians first can also help with accessibility, data integrity and consistency.
The number of telehealth services provided by Children's Mercy Kansas City is astounding. And they get tremendously high patient satisfaction scores. The health system's nurse director of telemedicine offers a detailed tour, with some key advice for her peers.
The group expects support for virtual care to continue after the 2024 Election, but urges action as soon as possible to extend pandemic-era telehealth flexibilities past the end of the year.
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Virtual care can boost satisfaction for patients and nursing staff.
It will likely adopt the standards of Chinese insurer Ping An for its online family doctor contract service.
Through its partnership with DispatchHealth, MedStar Health is now providing care in patient homes after hospital stays and emergency visits, or through virtual healthcare referrals.
The combination of 5G and IoT could redefine remote healthcare, getting closer to a future where patients can receive hospital-grade care from anywhere. And more user-friendly and patient-centered devices should drive broader adoption.
The strategy has had a big impact on patient access, bed capacity, and heart failure and all-cause readmissions – not to mention appreciation of patients and family thankful to receive care safely at home instead of having to be admitted to the hospital.
Its telehealth technology will use the Suki artificial intelligence platform to generate clinical notes to help reduce documentation burden.
The health system said the partnership with Amazon One Medical will bring new primary care offices to the Cleveland region to improve the patient experience at every touchpoint.