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AI & ML Intelligence

How health IT's leading innovators are using AI now, and where they see it going

As health systems deploy AI – using it for everything from simple process automations, to helping reduce provider burden, to advanced clinical decision support models, to expanding the possibilities of patient care – they're confronting some key challenges, such as algorithmic bias, model transparency and sometimes clinician mistrust.

But they're also gaining big benefits in quality improvement, cost efficiency and more. And many forward-thinking CIOs and other technology leaders see how fast AI tools are evolving, and they are looking excitedly to a future where further clinical innovation will occur at rapid speed. In this regularly updated page, we offer their perspectives and advice.

Photo: Yuichiro Chino/Getty Images

Michael Meucci of Arcadia on AI
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An expert looks ahead to 2025 and sees artificial intelligence applications focused on whole-person...
By Bill Siwicki |
Medical researchers on a computer
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An AI chatbot is helping clinicians explain how artificial intelligence models, fueled by evidence-...
By Andrea Fox |
UC San Diego Health on AI
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And that's just one of the many artificial intelligence use cases Chief Health AI Officer...
By Bill Siwicki |
Dr. Karandeep Singh, Chief Health AI Officer, UC San Diego Health
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To hold this hot new position, executives must have a very diverse set of skills. They must...
By Bill Siwicki |
Male doctor leaning over a laptop
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Atrium Health's use of Nuance’s artificial intelligence-driven documentation software did...
By Andrea Fox |
Stethoscope on an iPad
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Mark Polyak, president of analytics at IPSOS, and Dr. Lukasz Kowalczyk, a gastroenterolgy physician...
By Andrea Fox |
Gabriel Jones of Proprio on AI
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From preoperative planning and intraoperative guidance to visualization and predictive analytics,...
By Bill Siwicki |
Dr. Anmol Kapoor of CardiAI and BioAro on AI-enabled precision healthcare
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Dr. Anmol Kapoor, an expert in precision medicine and artificial intelligence, discusses AI-driven...
By Bill Siwicki |
Dr. Tim O'Connell of emtelligent on AI
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Dr. Tim O'Connell, physician CEO of emtelligent, offers his view of what's needed to ensure...
By Bill Siwicki |
Andy Sajous of Ahead on AI
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Andy Sajous, a leader in digital transformation, explains. He discusses the trade-offs of building...
By Bill Siwicki |
Radiologist examines X-ray
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He has boasted about the accuracy of subscription-based Grok artificial intelligence for analyzing...
By Andrea Fox |
UC Davis Medical Center and chief AI officers
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And cybersecurity too. "I would definitely encourage folks to go deeper into those other areas...
By Bill Siwicki |
Dennis Chornenky of UC Davis Health on chief AI officers
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You can't just toss AI onto the CIO or CTO titles. Overseeing artificial intelligence in...
By Bill Siwicki |
Elena Branche of Druid AI on AI
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A healthcare artificial intelligence expert also discusses foundational first steps hospitals and...
By Bill Siwicki |
David Lareau of Medicomp Systems on instafraud
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A new form of AI-powered fraud is posing risks to healthcare bottom lines. Medicomp CEO David...
By Bill Siwicki |
Anand Rao of Carnegie Mellon University's Heinz College on responsible AI
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A Carnegie Mellon University professor who specializes in responsible AI and generative AI...
By Bill Siwicki |
Dr. Richard J. Bransford of the University of Washington Harborview Medical Center on AI
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"This is truly a revolutionary system, allowing us to take operative navigation to a new level...
By Bill Siwicki |
stethoscope on iPad
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A look at the ethics that provider organizations must consider when building out responsible models...
By Bill Siwicki |
Talkdesk Healthcare General Manager Patty Hayward on AI
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They also feel the support provided by their healthcare organizations has either worsened or...
By Bill Siwicki |
Varun Ganapathi of Akasa on genAI
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It can help coders "work faster and perform better," says one AI and RCM expert. "...
By Bill Siwicki |
Dr. Tejaswi Kompala of Teladoc Health on patient burnout
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Dr. Tejaswi Kompala, head of cardiometabolic clinical strategy at Teladoc Health, says too many...
By Bill Siwicki |
Quincie, and her best friend, Dr. David Klimstra, cofounder of Paige
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As new artificial intelligence tools are introduced, the greater efficiency and accuracy achieved...
By Bill Siwicki |
Dr. James Barr of Optimus Healthcare Partners on AI and accountable care
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The accountable care organization has achieved a 10% improvement in quality gap closure, a key...
By Bill Siwicki |
Mass General Brigham and generative AI
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David Heaney, chief information security officer at Mass General Brigham, explains how genAI can...
By Bill Siwicki |
Aligning AI-driven innovation with patient needs and expectations panel at HIMSS AI in Healthcare
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Between healthcare chatbots, smart patient records, doctors armed with predictive analytics and...
By Andrea Fox |
HIMSS AI in Healthcare Forum panel
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Artificial intelligence has the potential to expand a healthcare organization, reaching more...
By Andrea Fox |
David Heaney of Mass General Brigham on cybersecurity and AI
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Understanding the threat environment, knowing where controls are deployed and other core...
By Bill Siwicki |
Sarah M. Worthy of DoorSpace on AI
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Healthcare leaders must demand ethical artificial intelligence and ensure their RFPs list...
By Bill Siwicki |
Dr. Aengus Tran of Harrison.ai on radiology and AI
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Advancements in machine learning are enhancing new large language models' ability to undergo...
By Bill Siwicki |
Tom O'Neil of Berkeley Research Group on chief AI officers
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Beyond overseeing the implementation of AI projects, CAIOs consider broader implications, such as...
By Bill Siwicki |
Neeraj Mainkar of Proprio on explainable AI
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Explainable AI aims to make models more interpretable and transparent, ensuring their decision-...
By Bill Siwicki |
Andy Flanagan of Iris Telehealth on AI
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"Telehealth already has proven its value in increasing access to care – but paired with...
By Bill Siwicki |
Melissa Knuth of OSF HealthCare on generative AI
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From the custodian to the CEO, everyone is required to take a homegrown course – created with...
By Bill Siwicki |
Author Dr. Ronald Razmi of Zoi Capital on AI
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Providers should push hard to maximize the use of generative AI and natural language processing...
By Bill Siwicki |
Renato Umeton of Dana-Farber Cancer Institute on AI
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The Boston health system's director of AI operations discusses some challenges and best...
By Bill Siwicki |
Troy Foster of Stanford Health Care on generative AI
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Stanford Health Care's Troy Foster believes the technology has enormous potential but still is...
By Bill Siwicki |
Dr. Eve Cunningham of Providence and MedPearl on AI
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Implementing AI in healthcare settings requires thoughtful consideration of the problems it aims to...
By Bill Siwicki |
stethoscope on an iPad
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One of the top authorities on pop health, Dr. Michael Dulin of the University of North Carolina at...
By Bill Siwicki |
Sunil Dadlani of Atlantic Health System on AI
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At the upcoming HIMSS AI in Healthcare Forum, Chief Information and Digital Officer Sunil Dadlani...
By Bill Siwicki |
Humberto Farias of Concepta Technologies on AI
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Humberto Farias of Concepta Technologies discusses his new Machine Advancement and General...
By Bill Siwicki |
Howard Wu of Whereby on telehealth and AI
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A CEO who specializes in this combination reveals how artificial intelligence has the ability to...
By Bill Siwicki |
Matthew Robertson of Phoebe Physician Group on AI
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From January 2023 to February 2024, the organization saw an average increase of 168 encounters per...
By Bill Siwicki |
Dr. Josh Reischer of Health Note on AI
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One technology CEO discusses the importance of pre-visit preparation – how AI-enabled...
By Bill Siwicki |
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That's according to the health system's CMIO and interim chief digital and information...
By Bill Siwicki |
Dr. Bruce Darrow of Mount Sinai Health System on AI
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Why wait 10 days to see a dermatologist when an AI app with nearly the same accuracy as a clinician...
By Bill Siwicki |
Randy Brandt, PA-C, of Mile Bluff Medical Center on AI
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The Wisconsin medical center's HIMS department reported a complete transformation in their...
By Bill Siwicki |
Alex Mason of FTV Capital on AI
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Despite challenges such as data privacy concerns and the need for seamless integration into...
By Bill Siwicki |
Dr. Jody Mitchell of EmpowerMe on AI
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It's fair to be wary of AI in healthcare, but using proven technology to help do easily...
By Bill Siwicki |
Institute of Electrical and Electronic Engineers Fellow Chenyang Lu on AI
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IEEE Fellow Chenyang Lu shows where artificial intelligence can be deployed clinically to improve...
By Bill Siwicki |
Clinicians reviewing information on a tablet
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Healthcare organizations with fewer resources could use the new free and open-source tools to...
By Andrea Fox |
Cedars-Sinai and its AI story
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The health system’s Cedars-Sinai Connect primary care application has been especially...
By Bill Siwicki |
Craig Kwiatkowski of Cedars-Sinai on AI
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Craig Kwiatkowski is calibrating the pace of the health system's artificial intelligence...
By Bill Siwicki |
Dr. Yinka Oyelese of Beth Israel Deaconess Medical Center on ultrasound AI
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That could completely change the landscape for perinatal care and greatly improve outcomes, says...
By Bill Siwicki |
Dr. Bala Hota of Tendo on AI
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The healthcare industry must simultaneously guard against technology outpacing its practical uses,...
By Bill Siwicki |
Wes Cronkite of TruBridge on AI
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That's what the innovation chief at TruBridge, a member of the Microsoft-backed TRAIN AI...
By Bill Siwicki |
Imran Qureshi of b.well Connected Health on AI
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Large language model AI can help with the redistribution of routine tasks to nonphysician staff and...
By Bill Siwicki |
Stethoscope on top of iPad
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James McHugh, managing director at Berkeley Research Group, reveals quite positive feelings among...
By Bill Siwicki |
Johns Hopkins
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Meanwhile, it's already finding success with AI-enabled patient portals – and ambient...
By Bill Siwicki |
Dr. Brian Hasselfeld of Johns Hopkins Medicine on AI
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Dr. Brian Hasselfeld, senior medical director of digital health and innovation at Johns Hopkins...
By Bill Siwicki |
Jay Ackerman of Reveleer on AI and VBC
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An accountable care expert offers perspective on the role artificial intelligence can play in...
By Bill Siwicki |
Amir Rhamani of the University of California Irvine School of Nursing on AI
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The personalized, large language model-backed framework is designed to provide support for patient...
By Bill Siwicki |
Albert Marinez of the Cleveland Clinic on AI
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The health system's chief analytics officer discusses creating a rigorous data quality program...
By Bill Siwicki |
artificial intelligence microchip
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The Trustworthy & Responsible AI Network, or TRAIN, aims to put responsible AI principles into...
By Bill Siwicki |
Dr. John Halamka of Mayo Clinic Platform and the Coalition for Health AI
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The program is designed to accelerate digital health technologies and enable innovation to improve...
By Bill Siwicki |
Dr. Jonathan Chen of Stanford Healthcare at HIMSS24
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At the HIMSS AI in Healthcare Forum on Monday, Stanford Healthcare's Dr. Jonathan Chen brought...
By Mike Miliard |
Helen Waters of Meditech on AI
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COO Helen Waters discusses early adopters of the company's ambient listening, search and...
By Bill Siwicki |
Jay Aslam of CodaMetrix on medical coding and AI
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Autonomous medical coding has been viewed as the province of large academic medical centers that...
By Bill Siwicki |
Noel Felipe of Firstsource on AI and RCM
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Artificial intelligence is a force multiplier for health systems and their RCM professionals, says...
By Bill Siwicki |
Froedtert & Medical College of Wisconsin Health Network main campus
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Dr. Melek Somai describes the Wisconsin health system's efforts to expand its integration of...
By Bill Siwicki |
Dr. Melek Somai of Inception Health and Froedtert & Medical College of Wisconsin Health Network on AI
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Dr. Melek Somai discusses the most promising use cases for artificial intelligence, and describes...
By Bill Siwicki |
Dr. Alvaro Pascual-Leone of Linus Health on AI
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Dr. Alvaro Pascual-Leone, a practicing neurologist and cofounder of Linus Health, offers an in-...
By Bill Siwicki |
Matt Hollingsworth of Carta Healthcare on AI
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Even the best algorithm could still need months to verify its performance, a healthcare systems...
By Bill Siwicki |
Medicomp Systems David Lareau on AI
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Large language models can provide a big boost here for providers, says the CEO of Medicomp. But...
By Bill Siwicki |
Dr. John Simon of SimonMed on AI
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And the tool deployed at Arizona-based SimonMed, which complements the work of subspecialty-trained...
By Bill Siwicki |
Infusion bag in foreground with patient and infusion nurse in background
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Artificial intelligence can help infusion centers lower patient wait times and reduce staff...
By Andrea Fox |
Dr. Alistair Erskine of Emory Healthcare on AI
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Automation is helping staff save time and reducing the potential for keyboard errors, its CIDO says...
By Bill Siwicki |
One healthcare worker talks with colleagues and references data on a tablet.
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There's too little focus on governance, patient preferences and workforce needs among leaders...
By Andrea Fox |
Exterior view of Stanford Medicine
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The models developed by Stanford Medicine Children’s Health have been so effective that Epic...
By Bill Siwicki |
Dr. Renee Dua of Together by Renee on AI and telemedicine
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Dr. Renee Dua, founder of Together by Renee, a healthcare assistant app that uses generative...
By Bill Siwicki |
Matt Cybulsky at Ionian Healthcare Consulting_ Doctor looking at brain scan on tablet photo by katleho Seisa/Getty Images
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How can providers and payers use AI and machine learning in value-based care and preventative care...
By HIMSS TV |
Dr. Rebecca G. Mishuris of Mass General Brigham on AI
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For the newest in our interview series with IT leaders about artificial intelligence's...
By Bill Siwicki |
Xin Wang of the University at Albany on public health and AI
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"The intersection of public health and artificial intelligence represents a transformation in...
By Bill Siwicki |
Ronen Lavi of Navina on AI
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Regulators are starting to see an opportunity to incentivize the use of artificial intelligence and...
By Bill Siwicki |
Jenny Ma, senior advisor in the HHS Office for Civil Rights, and  Dr. Mark Sendak of the Duke Institute for Health Innovation
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Leaders at ONC's annual meeting were asked whether they're confident that federal agencies...
By Andrea Fox |
Dr. Justin Norden of GSR Ventures on generative AI
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One venture capitalist predicts big news for genAI in healthcare next year, but also expects more...
By Bill Siwicki |
Maxime Vermeir of ABBYY on AI
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Maxime Vermeir, senior director of AI strategy at ABBYY, an intelligent automation company, offers...
By Bill Siwicki |
Panelists at the HIMSS AI in Healthcare Forum in San Diego
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Leaders from Providence, Humana and VMware offered varied perspectives on their artificial...
By Mike Miliard |
Paul Brient, chief product officer of athenahealth
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"AI can fundamentally change the physician experience with an EHR by making it an intelligent...
By Andrea Fox |
Dr. Harvey Castro at the HIMSS Ai in Healthcare Forum
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At the HIMSS AI in Healthcare Forum, physician and author Dr. Harvey Castro explored the...
By Mike Miliard |
Physician using tablet with AI clinical decision support
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Boston Children’s, CVS, Geisinger, UC San Diego and Wellspan are among the 28 providers and...
By Mike Miliard |
Piotr Orzechowski of Infermedica on telehealth and AI
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Now that telemedicine is mainstream, artificial intelligence is helping healthcare providers with...
By Bill Siwicki |
Dr. Michael Howell at Google_Doctor using tablet with tech icons photo by Chinnapong/iStock/Getty Images Plus
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AI can improve health equity, according to Dr. Michael Howell, chief clinical officer at Google,...
By HIMSS TV |
Tom Kiesau of Chartis on AI
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A healthcare consultant discusses how automation is enabling more tailored engagement that can help...
By Bill Siwicki |
Sumit Rana on electronic health records and AI at Epic
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Sumit Rana, head of research and development, discusses how the EHR giant’s system uses AI to...
By Bill Siwicki |
Dr. Eve Cunningham, group vice president and chief of virtual care and digital health for Providence
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Dr. Eve Cunningham, an expert in applied technologies and care transformation, previews her panel...
By Andrea Fox |
Tom Hallisey, digital health strategy lead and board member at Columbia Memorial Health
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Tom Hallisey, a digital health strategy expert, previews his presentation at the HIMSS AI in...
By Bill Siwicki |
Dr. Shreya Shah of Stanford Health Care on artificial intelligence
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Its machine learning model updates predictions on hospitalized patients every 15 minutes and acts...
By Bill Siwicki |
Kim Perry of emtelligent on AI
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An expert in natural language processing discusses the need for generative AI systems that can...
By Bill Siwicki |
Lynn Carroll of HSBlox on AI
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Moving into 2024, there will be a greater commitment to accountable care models – and the...
By Bill Siwicki |
Kwindla Hultman Kramer of Daily on AI
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An artificial intelligence tool that can automatically produce a first draft of a SOAP note...
By Bill Siwicki |
U.S. President Joe Biden issues executive order on AI safety
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The White House plan for "safe, secure and trustworthy" artificial intelligence wants the...
By Mike Miliard |
Yale New Haven Health
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But one of the health system's top clinical leaders for imaging informatics and radiology...
By Bill Siwicki |
Doctor holding hands together
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NYU Langone researchers say the natural language processing tool, which was able to spot signs of...
By Nathan Eddy |
Artificial intelligence in healthcare
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That's according to Vrinda Khurjekar, a consultant specializing in artificial intelligence and...
By Bill Siwicki |
Helen Waters of Meditech on AI
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Helen Waters, chief operating officer at the EHR giant, describes the company's artificial...
By Bill Siwicki |
Anna E. Schoenbaum, DNP, RN-BC, of Penn Medicine on AI
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A top nurse and VP of digital health at Penn Medicine offers a wide-ranging look at how nurse...
By Bill Siwicki |
Healthcare worker at computer screen
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The Samsung subsidiary's large language model, known as HealthGPT, uses generative AI to help...
By Andrea Fox |
Aniket Singh Rajput, CEO and founder of Neuroglee_ MRI of the brain_mr.suphachai praserdumrongchai_Creatas Video+ / Getty Images Plus
Video
Aniket Singh Rajput, CEO and founder of Neuroglee, talks the scope of the mild cognitive impairment...
By HIMSS TV |
A patient sits on an exam table and listens to the doctor in the foreground talking
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The mobile app could help save healthcare providers up to two hours of documentation time per day,...
By Andrea Fox |
A woman holds up a tablet and data overlays appear all around her.
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"A small but growing number of companies are forming strategic partnerships and bringing AI...
By Andrea Fox |
Baptist Health South Florida on generative AI
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The South Florida health system is testing an AI-powered system it expects to score big wins for...
By Bill Siwicki |
Dr. Aalpen Patel the medical director of AI at Geisinger
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Dr. Aalpen Patel – who holds a position that's still rare among provider organizations...
By Bill Siwicki |
Puzzle pieces fitting together, showing connection and success
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Real-world examples from Premier Inc. showcase how machine learning and natural language processing...
By Andrea Fox |
Microsoft booth at HIMSS23
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Physicians and other clinical staff at the health system are participating in the Microsoft 365...
By Mike Miliard |
Dr. Jonathan Austrian, associate CMIO, NYU Langone Health
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Teams of clinicians, researchers and educators worked to find artificial intelligence-enabled...
By Bill Siwicki |
Rick Bryant of Veritas Technologies on AI
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"By prioritizing healthy data management practices through the deployment of AI, IT leaders...
By Bill Siwicki |
Oracle Health booth at HIMSS23
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The Oracle Clinical Digital Assistant tool can also respond to conversational voice prompts from...
By Mike Miliard |
Gharib Gharibi of TripleBlind on generative AI
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IT leaders need to take a step back and ensure they are truly prepared to use large language models...
By Bill Siwicki |
Explanation of ChatGPT on a screen
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The large language model's performance was steady across both primary and emergency care, and...
By Andrea Fox |
A sign at HCA headquarters
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The healthcare giant will expand its work with Google to help automate workflows and streamline...
By Mike Miliard |
Dr. Shiv Rao of Abridge
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Generative AI can help recruit the next generation to work in the healthcare industry by...
By Bill Siwicki |
Rich Birhanzel of Accenture on generative AI
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The healthcare lead at research and consulting giant Accenture lays out how to get proprietary data...
By Bill Siwicki |
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As they grapple with rising costs, three in four C-suite leaders say recent artificial intelligence...
By Mike Miliard |
Sen. Mark Warner, D-Virginia
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Sen. Mark Warner has questions for Alphabet CEO Sundar Pichai about Med-PaLM 2, a chatbot currently...
By Mike Miliard |
Dr. John Halamka of Mayo Clinic on AI
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That said, despite its current limitations – it will never replace "empathy, listening,...
By Bill Siwicki |
The main campus of Duke Health
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Together, they'll develop strategies to promote reliability, transparency and safety for LLMs...
By Andrea Fox |
Dr. Mohammed Saeed of University of Michigan Medical School
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Dr. Mohammed Saeed from the University of Michigan Medical School discusses how the artificial...
By Bill Siwicki |
Independent physician consults patient notes
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They're aiming to help ambulatory providers gain insights with help from artificial...
By Mike Miliard |
Rob Purinton of AdventHealth
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By having deep conversations about artificial intelligence's capabilities and limitations, the...
By Bill Siwicki |
Doctor holding eyeglasses reviews chest imaging on a computer monitor.
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Powered by Amazon Bedrock, AWS will now offer artificial intelligence to quickly create clinical...
By Andrea Fox |
Zack Tisch of Pivot Point Consulting
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Health systems able to offer this will not only be better positioned to survive external pressures...
By Bill Siwicki |
Black and white image of two individuals fencing. One is jumping but the opponent finds the weak spot.
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Artificial intelligence has changed the threat landscape, enabling new cybersecurity risks for...
By Andrea Fox |
Jenny M. Smith of Franciscan Missionaries of Our Lady Health System
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The Louisiana health system is using the technology to help meet other Quadruple Aim goals of...
By Bill Siwicki |
A doctor shows a patient some information on a tablet.
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Researchers from Regenstrief Institute and Indiana University developed three new natural language...
By Andrea Fox |
Jung In Park of the University of California Irvine School of Nursing
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Jung In Park, a professor at the University of California Irvine’s School of Nursing and a...
By Bill Siwicki |
Rachini Ahmadi-Moosavi of UNC Health discussing AI governance
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Rachini Ahmadi-Moosavi explains why planning and guardrails are so necessary as artificial...
By Bill Siwicki |
A female patient navigator sits at her desk working on a desktop.
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Deploying the model with EHR data could help address cancer patient navigator burnout. The process...
By Andrea Fox |
Autumn Gertz of Boston Children’s Hospital discussing AI
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Clinicians at Outbreaks Near Me, an initiative of Boston Children’s Hospital, say that...
By Bill Siwicki |
A physician dictates a clinical note using ambient voice technology
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By expanding DAX Express, hosted in Microsoft's Azure OpenAI, into EHR workflows, the goal is...
By Mike Miliard |
Doctor at a desktop computer looks at ease completing administrative burdens.
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Instead of spending time searching through training libraries, UNC Health team members can quickly...
By Andrea Fox |
Dr. Carrie Nelson of Amwell on AI
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There are some key clinical and financial use cases already showing their worth – but while...
By Bill Siwicki |