As healthcare costs continue to rise, patients expect the same convenience, personalization and accessibility from providers that they get from other service sectors. To stay competitive, healthcare organizations must deliver enhanced patient experiences and offer on-demand patient engagement through digital channels. Join Cisco’s Global Healthcare CPaaS Director, Kenny Bloxham, and Head of Global Solutions Engineering, Dave Jennings, as they talk about how providers can empower patients and encourage them to take control of their care through the use of digital communication tools, leading to better outcomes for both patients and the health systems that serve them.

Learn more about:

• Leveraging technology to provide multimodal communications and self-service channels that reduce cancellations and keep patients engaged
• Bridging the digital divide to ensure that all patients, regardless of location and background, can access needed care
• How AI chatbots and virtual assistants can help provide on-demand healthcare and recommend preventative interventions to reduce staff workloads