Michalene Elliott Kinsler
Michalene Elliott Kinsler is a senior director at Damo Consulting, a growth strategy and digital transformation advisory firm that works with healthcare enterprises and global technology companies. A professional with both an engineering and clinical background, she has more than 25 years of healthcare experience with a primary focus on helping organizations develop their digital strategies and successfully leverage innovation.
By
Michalene Elliott Kinsler
11:11 am
March 21, 2023
Healthcare organizations face risk in not delivering exceptional consumer experiences. Those that don't prioritize customer relationship management may find it harder to maintain their competitiveness.
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