Financial/Revenue Cycle Management
Health system execs discuss having the right business partner, integrating technology and ROI on AI.
And to deliver a seamless patient experience, providers should take a holistic approach to payment processes, considering touchpoints including in-person locations, phone services, online platforms and mobile apps, says TrustCommerce at HIMSS25.
HIMSS President and CEO Hal Wolf addresses research cuts, the workforce shortage and digital health during a press conference.
Healthcare executives need to determine whether investments impact cost, quality and time, says Patti Phillips, cofounder of ROI Institute.
In the 2025 pulse survey, executives at healthcare organizations with over $1 billion in earnings said they are preparing for significant changes tied to payment reform and workforce.
More than 40% of C-suite executives polled by Deloitte said they've seen a moderate to significant return on their artificial intelligence investments, but nearly as many said it's still too early to determine the technology's full impact.
At CommonSpirit Health, accountability is 50/50 shared and the healthcare dividend is split with the physician.
Even as the number of impacted individuals has been again revised upward, industry leaders say there are silver-lining lessons to learn from the incident about security frameworks, third-party risk and basic cyber hygiene.
Despite staffing shortages and chaotic work environments, market researchers said increased clinician EHR satisfaction, improved payer/provider relationships and progress on SDOH are advancing healthcare delivery.
HIMSS25 speakers will address the importance of tying investments directly to strategic imperatives such as driving patient access.
