Paras Healthcare, a chain of multispecialty hospitals in India, is embarking on a digital transformation with the aid of its partner MyHealthcare.

WHAT IT'S ABOUT

The 700-bed hospital group will be deploying the MyHealthcare Enterprise Application ecosystem, which is built on a scalable, microservices cloud-based platform. 

It will enable Paras to launch a suite of patient engagement apps, including the Paras Patient Mobile App, Patient Portal, and a WhatsApp channel, which all connect to an AI-based EMR ecosystem for outpatient, in-patient and emergency services. 

"The MyHealthcare Enterprise Ecosystem is designed to help hospitals and healthcare institutions to drive efficiency and improve the efficacy of healthcare delivery. The enterprise ecosystem integrates across multiple provider platforms and will enable Paras Healthcare to deliver quality care across a wider geography," explained MyHealthcare VP Diwakar Bhowmik. 

Paras targets to complete the rollout of the MyHealthcare ecosystem in a phased manner across its network of hospitals in Gurgaon, Ranchi, Patna, Darbhanga, Panchkula, and Udaipur by the middle of 2023. 

WHY IT MATTERS

According to Paras CIO Vineet Aggarwal, they seek to build a digital health ecosystem that increases patient engagement, enables clinicians to deliver better patient outcomes, and improves internal efficiencies to keep their cost of services low for patients. 

He noted that they have started seeing results from deploying the MyHealthcare ecosystem: their clinicians now have access to the "most advanced EMR ecosystem across OP, IP and ER" while their patients can now go paperless and book their appointments in advance through their mobile devices.

Meanwhile, the AI-powered CDSS in its EMR system also "helps with effective diagnosis and deliver better patient care outcomes," Aggarwal claimed.

THE LARGER TREND

This year saw some of India's biggest healthcare providers aggressively pursue their respective digital transformations. One of them is Karuna Trust, which became the first Indian hospital to attain Stage 6 accreditation for the HIMSS Outpatient Electronic Medical Record Adoption Model. The 70-hospital group Apollo Hospitals also secured triple Stage 6 HIMSS digital maturity validations early this year.

Meanwhile, AIIMS Delhi will fully implement the Indian government's HMIS next year as part of its transition to a paperless hospital. 

ON THE RECORD

"Our partnership with MyHealthcare will improve the healthcare management of our patients and ensure that our clinicians have access to an integrated EMR ecosystem to help deliver better patient care outcomes. It will also help us drive operational and process efficiencies with the complete digitisation of the clinical, administrative, and procurement processes," said Paras Managing Director Dr Dharminder Nagar.