The Auckland District Health Board has chosen health technology vendor InterSystems to supply a fit-for-purpose patient administration system that will replace three of its existing patient management systems.

It will implement the system starting next year January in multiple Auckland health facilities, such as Auckland City Hospital and Starship Children’s Hospital, that cater to 145,000 inpatient and a million outpatient visits each year.

WHY IT MATTERS

With a new PAS, the DHB will be able to streamline its business processes and workflows. It will be enabled to have proactive communication with other care providers in the region and with the communities. Aside from this, InterSystems said, the health provider is set to benefit from TrakCare's modern, easy-to-use interface, more efficient workflows, and secure access from mobile device access. The vendor's PAS also claims to deliver a "better" patient experience through such capabilities as customer-centric appointment booking.

According to InterSystems, TrakCare is able to extend its capabilities in order to rationalise the number of applications required to meet its functional requirements and integrate with a new, common identity and access management platform; its data services integration layer empowers improved data sharing with other health providers. 

THE LARGER TREND

InterSystems updated its TrakCare system in July in response to growing telehealth and virtual care demand. The platform now allows patients to book appointments and meet their care providers from their homes; clinicians are also empowered to use messaging apps while using their regular consultation workflows and maintaining access to clinical records.

This year saw several health facilities in the Middle East adopt the TrakCare system, including UAE hospital groups Medcare Hospitals & Medical Centres and Mediclinic Middle East Group, and the International Medical Center in Saudi Arabia.