Most people wouldn’t answer their doors without knowing who was on the other side; however, every day, healthcare organizations expect patients to answer their calls without proof that it’s actually the organization calling. And with outbound call fraud such as caller ID spoofing and phishing attacks on the rise, providers can suffer serious reputational damage if patients fall victim to scam callers claiming to be from their organization. Join Maurie Munro, Transaction Network Services’ (TNS) Communications Market VP of Enterprise Sales, as he discusses how healthcare organizations can proactively safeguard themselves and their patients from the effects of voice call fraud.

Learn how TNS solutions can help healthcare organizations:

• Provide proof that calls are legitimate to improve answer rate and combat voice call fraud

• Keep patients and providers connected to build patient loyalty and avoid disruption of care

• Enhance staff experiences and retention