Boost customer and staff satisfaction with AI

Why leaders should consider AI a valued member of their team.
01:13 PM

Photo: Rarified Air

As a business leader, do you see artificial intelligence (AI) as a threat? Used responsibly, it can be a powerful tool for streamlining workflows and driving efficiencies at businesses of all sizes. Stephanie Mitchko, EVP, Global Media Operations & Technology at AMC Networks, recently joined John Paladino on InterSystems’ “Rarified Air” podcast to talk about how leaders can use generative AI to improve experiences for your staff and customers. Listen to a sample of their discussion below.

You’ll learn about:

  • Leveraging AI to improve your customer service experience
  • Understanding the data used in AI models and addressing ethical considerations
  • Working towards a future in which AI is safe, free from bias and beneficial to society

Get a sneak preview here and listen to the full podcast here.

 
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