St John of God Health Care seeks to simply staff experience by bringing its human resource system to the cloud.

The not-for-profit healthcare organisation runs 27 public and private health facilities across Australia and New Zealand, including 17 hospitals, disability services, mental health facilities, home nursing, and other clinical specialties.

As part of its human resource transformation, the healthcare provider will be adopting Workday Human Capital Management (HCM), which will be implemented across its organisation by its partner, KPMG. 

Through this cloud platform, St John of God Health Care will be able to manage its workforce throughout their career cycle; forecast future skills and identify gaps; track and manage diversity and inclusion; and systematically engage and connect with staff and monitor their well-being.

WHY IT MATTERS

According to a media release, the implementation of Workday HCM will enable St John of God Health Care to "deploy effective recruitment, talent management, and skills development strategies" for its 16,000 caregivers. 

This cloud platform was designed to streamline systems and provide data and real-time insights needed to raise staff retention. "We expect to enhance retention because we will be providing a better, more compelling caregiver proposition," said Carla Bonev, the organisation's workforce director.

THE LARGER TREND

St John of God Health Care also recently implemented a technology platform by Personify Care to digitally collect patient-reported outcome measures as part of its Healthcare at Home service for reducing preventable readmissions. Following the success of this rollout last year in the general surgical wards at the Murdoch Hospital, the organisation is expanding the service to other surgical specialty wards like urology and gynaecology.

ON THE RECORD

"The pressure on the healthcare system over the past few years has highlighted the importance of having a modern HR system that enables agility and provides the right insights and data for workforce planning and management," said Jo-Anne Ruhl, VP and managing director for Workday Australia and New Zealand.