Health IT provider Rauland Australia has been chosen to deliver its nurse call system and patient engagement solutions to the soon-to-open Weststate Private Hospital in Queensland.

The A$60.5 million fully digitised hospital will be equipped with Rauland's Concentric Care platform comprising the Responder Nurse Call with associated clinical workflow, Concierge Patient Engagement, and Master Clock solutions. 

The Responder nurse call system, according to Rauland, enhances communication flow to increase accuracy and reduce response time, errors, and wasted effort. It gathers data seamlessly for convenient decision making. It also features fall reduction management to improve patient safety.

The Concierge platform provides access to entertainment, phone and internet services via the bedside HiMed Cockpit. It also enables access to the patient's care plan, test results, and medical records.

WHY IT MATTERS

Weststate Private aims to create a world-class healthcare service, focused on providing a "hotel experience" to patients, said CEO Neil Henderson in a media release. Set to open early next year, the surgeon-owned hospital will have 50 day and overnight beds, along with four theatres.

Adopting Rauland's acute care solutions, "Weststate Private will be at the forefront of technological change in hospitals," claimed director and founder Kaushik Hazratwala.

He said they are taking a fully integrated systems approach that will enable unified data collection. The hospital will also measure key clinical performance indicators, as well as provide access to timely data to enhance staff and patient experience. It also emphasises accountability via data analysis for making informed care decisions.

With Rauland's Responder nurse call system, Weststate Private will be able to measure response times to ensure patients are receiving attention. 

Hazratwala also sees that through its adoption of the Concierge patient engagement solutions, patient experience will "greatly" improve. "Remote call accessibility via Concierge will also allow surgeons to speak directly to patients via the bedside terminals without the need to constantly be present in the hospital for face-to-face consultations," he added.

THE LARGER TREND

Last year, Rauland also secured contracts to install its nurse call system and patient engagement platform in other health providers in Queensland.

Aged care provider Apollo Care is adopting Rauland's Responder nurse call system at its three sites in Maryborough and Rockhampton.

Gold Coast Health has set up the Concierge bedside platform in the COVID-19 ward of Gold Coast University Hospital to reduce physical contact amid the rise of infections. 

In February this year, Mercy Hospital, a tertiary surgical hospital in New Zealand, also deployed Rauland's bedside solution at its newly opened 22-bed Callaghan ward.