The Transcarent platform integrates directly through the care pathway of each of the 10 health systems it is partnering with, including scheduling and pre- and post-care, support services and same-day payment for providers.

WHY IT MATTERS

Transcarent says the ecosystem will provide the employees of national self-insured employers with faster access to verified high-quality digital or in-person care, higher-quality care, and affordable and predictable costs with full transparency.

"Our close collaboration with these 10 leading health systems will allow us to better design care pathways, provide higher-quality care and faster access," Glen Tullman, CEO of Transcarent, said in a statement. 

The former founder and executive chairman of Livongo Health and CEO of Allscripts, now Veradigm, said that digital experiences must be combined with hands-on care.

"It’s not an either/or; it’s both."

According to the company's announcement Tuesday, the partnerships enable more coordinated and personalized patient experiences and simplify healthcare for employers, providers and patients.

"To be clear, we’re not talking about the lowest costs. We’re talking about the highest quality of care enabled by better processes," added Dr. Randy Hawkins, Transcarent's chief medical officer.

Hawkins called the benefits of cost-effective coordination and value-based care incentives the platform aims to provide a "win-win" for employers and health systems.

"High-quality care drives down the overall cost of care. Through early intervention, process design and second opinions, we identify what care is necessary and then ensure it is performed by quality organizations at the appropriate site of care." 

Transcarent's first 10 health system partners are:

• Advocate Health
• Atrium Health
• Baylor Scott & White Health
• Corewell Health
• Hackensack Meridian Health
• Intermountain Healthcare
• Mass General Brigham
• Memorial Hermann Health System
• Mount Sinai Health System
• Virginia Mason Franciscan Health

THE LARGER TREND

Transcarent emerged in 2021, announced investments of $200 million for its healthcare IT technology in 2022 and earlier this year partnered with ViewFi, cofounded by U.S. tennis champion Andy Roddick, on virtual orthopedic rehabilitation and musculoskeletal care. 

Transcarent's Orthopedic Consult Solution provides virtual diagnostic exams by orthopedic physicians and surgeons in less than two days via the Transcarent app.

The company has expended its services, including oncology services, behavioral healthcare navigation and pharmacy benefit tools.

Before a HIMSS23 conversation with Hal Wolf, CEO of HIMSS, Tullman said virtual care and artificial intelligence are the opportunities that will help move healthcare into an era of consumerization.

"At a high level, we're moving into an era of consumers in charge," he told Healthcare IT News in April.

ON THE RECORD

"By aligning with health systems who can guarantee both quality of care and competitive pricing, we can reduce administrative burden, and just as important, demonstrate true measurable value for the people who pay for care – employers and their employees," Tullman said in a prepared statement.

Andrea Fox is senior editor of Healthcare IT News.
Email: afox@himss.org
Healthcare IT News is a HIMSS Media publication.