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As healthcare organizations grapple with rising costs and evolving payment models, achieving positive margins is more critical than ever.

The number of telehealth services provided by Children's Mercy Kansas City is astounding. And they get tremendously high patient satisfaction scores. The health system's nurse director of telemedicine offers a detailed tour, with some key advice for her peers.

It will likely adopt the standards of Chinese insurer Ping An for its online family doctor contract service.

Why are the two often so disconnected? And what role can technology play in integrating them? A new CMS accountable care program aims to drive progress, and one expert explains what it means for providers.

The intent of prior authorization - to make efficient use of health resources - has not worked, says Peter Ax of UpScriptHealth.

Also: SmarterDX launches tools to help hospitals overturn denials in minutes and recover lost revenue.

Previewed at the company's annual summit, the electronic health record, built on Oracle Cloud Infrastructure, offers secure automation across clinical workflows, enabling faster insights at the point of care with streamlined documentation and more.

A new form of AI-powered fraud is posing risks to healthcare bottom lines. Medicomp CEO David Lareau describes what it is, how to fight it – and how to help cautious executives concerned with the double-edged sword of artificial intelligence.

Also, athenahealth intros athenaOne for Behavioral Health, and Clarify Health empowers payers with AI-driven cost containment tools and quality improvement analytics.