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Among other wins, St. Luke's University Health Network has reduced length of stay for patients going to post-acute facilities by 0.3 days. This decrease translates into significant bed availability and improved patient throughput.

Also, the Victorian Virtual Emergency Department has launched a new patient portal which already helped reduce duplicate records by a tenth.

As healthcare organizations grapple with rising costs and evolving payment models, achieving positive margins is more critical than ever.

The number of telehealth services provided by Children's Mercy Kansas City is astounding. And they get tremendously high patient satisfaction scores. The health system's nurse director of telemedicine offers a detailed tour, with some key advice for her peers.

The group expects support for virtual care to continue after the 2024 election, but urges action as soon as possible to extend pandemic-era telehealth flexibilities past the end of the year.

In discussing social determinants of health data utilization, Dr. Hilary Hatch, chief clinical officer at Phreesia, describes how analytics and patient engagement tools are streamlining workflows and helping providers respond to more patients in need.

Why are the two often so disconnected? And what role can technology play in integrating them? A new CMS accountable care program aims to drive progress, and one expert explains what it means for providers.