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The number of telehealth services provided by Children's Mercy Kansas City is astounding. And they get tremendously high patient satisfaction scores. The health system's nurse director of telemedicine offers a detailed tour, with some key advice for her peers.
The tools have helped the health system grow demand for data-driven healthcare services, measure member attribution, and gain significant cost savings from identifying and acting on key healthcare utilization patterns.
The strategy has had a big impact on patient access, bed capacity, and heart failure and all-cause readmissions – not to mention appreciation of patients and family thankful to receive care safely at home instead of having to be admitted to the hospital.
Healthcare operates with the understanding that no system is impenetrable, but must improve incident response practices by finding new ways to stay operational after network attacks, says one panelist at the upcoming HIMSS Cybersecurity Forum.
The technology aligns closely with the health system's perinatal safety initiatives and focuses on continuous improvement to ensure clinical teams are aligned on evidenced-based practice. It's assessment-based and provides personalized learning.
Once they're found, "we can systematically improve processes," says the health system's patient experience lead, helping move the needle on quality improvement, team member engagement and more.
The benefits of artificial intelligence (AI) and machine learning (ML) in healthcare settings are no longer theoretical.
This includes a benchmarking platform for validating healthcare AI models.
Dr. Tejaswi Kompala, head of cardiometabolic clinical strategy at Teladoc Health, says too many people are overburdened by the needs associated with managing their chronic conditions – but that artificial intelligence could help in several ways.
Artificial intelligence has the potential to expand a healthcare organization, reaching more patients and improving outcomes. But how can healthcare leaders help their clinical workforce understand the implications and ensure their buy-in?