The top 5 super hospitals (200+ IT employees) in the 2013 Where to Work: BEST Hospital IT Departments program keep employees happy and engaged by not skimping on training and making it clear that the team's work is critical to providing good patient care.
Rank: #5
Temple, Texas
IT employees: 346
Licensed beds: 1,143
Matthew Chambers joined Scott & White Healthcare as CIO about two years ago and implemented a fast-paced transformative approach to serving the organization. Many IT staffers (shown here photographing the photographer) enjoy this cultural transformation. In fact, several seasoned employees “are getting energized because they are finally getting to do the things they wanted to do for years,” Chambers said.
Read about how Scott & White staff must prove their worth every day
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Rank: #4
New Orleans, La.
IT employees: 340
Licensed beds: 1,350
Ochsner Health System has been through an Epic transformation over the last four years and staff receives a lot of training on that platform, but the organization invests heavily in training of all kinds. “We have a fairly extensive Ochsner Learning Institute that offers a lot of management development training,” said CIO Chris Belmont.
Read about how Ochsner's secret sauce combines training with great gumbo
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Rank: #3
Detroit, Mich.
IT employees: 550
Licensed beds: 1,865
The opportunity to work directly with providers and patients has helped the IT staff at Henry Ford Health System more fully appreciate the importance of IT. These systems “help move the patients through more quickly and give them a higher level of satisfaction. Many of the clinicians and patients I spoke to were very appreciative of the extra care and attention,” said Carole C. Pritchard, corporate director, information technology.
Read about how Henry Ford's dedicated staff puts patients first
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Rank: #2
Allentown, Pa.
IT employees: 330
Licensed beds: 1,063
The IS department at Lehigh Valley Health Network supports more than 200 systems across the network. Despite the department’s range of responsibility, its turnover rate is less than 2 percent. “People know we’re going to treat them fair at every opportunity. Treat people right, and they’ll do their best for you,” said Randy Bankes, associate director of IS.
Read about how Lehigh Valley puts 'wild ideas' to work
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Rank: #1
Orange, Calif.
IT employees: 270
Licensed beds: 430
CIO Mike Murry stresses communication and is a big believer in giving his staff everything they need to accomplish their jobs. “My philosophy is if I’m going to spend a million dollars on a piece of software, why would I not spend $30,000 on training people how to use it?” he said.
Read about how Irvine CIO breaks down walls to build excellence
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