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Challenging staff coordination, problems with patient flow, poor equipment management – these are responsible for significant waste, says the CEO of Kontakt.io. Succeed with those, then move on to the exciting things like artificial intelligence.

Invest in open, scalable infrastructure to ensure long-term adaptability, reduce technical debt and position to integrate emerging technologies without costly overhauls, advised Jeff Fallon, CEO of Vibe Health by eVideon.

"The future of healthcare depends on vendor-neutral interoperability, ensuring technology works for care teams rather than complicating their jobs," Sandy Saggar of Connexall contends.

Advocate Health uses a FHIR-enabled integration with its electronic health records to get customized information to patients before, during and after more than 200,000 annual well-child exams – achieving a 30% lift in patient engagement.

At HIMSS25, Gen. Paul Nakasone, former director of the National Security Agency, said the unique challenges and opportunities of artificial intelligence in healthcare mean, "we all must be willing to take a few microsteps."

In a HIMSS25 interview, a consultant specializing in the Electronic Medical Record Adoption Model walks through the process and discusses plans for the hospital to hit Stage 7.

The electronic health record, called IntelliCare, uses the latest AI technology with the aim to enhance workflows and optimize operations for health systems undergoing rapid digital transformation.

Three execs from the Georgia health system will present all the results and much more in a HIMSS25 session, revealing how a multidisciplinary team approach will help ensure success with the technology.

Dr. Colin Banas of DrFirst says AI innovations, for one thing, are eliminating long hold times and back-and-forth calls between providers, insurers and pharmacies – easing frustration and giving patients greater control over their care.

Without short-term change, execs believe tech doesn't live up to its billing and go back to business as usual – then, they wake up and the whole world is different and they have fallen behind, warns FDB president at HIMSS25.