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At HIMSS25, Gen. Paul Nakasone, former director of the National Security Administration, said the unique challenges and opportunities of artificial intelligence in healthcare mean, "we all must be willing to take a few microsteps."

The electronic health record, called IntelliCare, uses the latest AI technology with the aim to enhance workflows and optimize operations for health systems undergoing rapid digital transformation.

Its third-party service providers cannot assure compliance with their data sharing contracts, the Public Service Commission also noted.

The 'agentification' of health IT that integrates AI and automation is enabling a real-time reimagining of practice operations, workflows and the patient-provider experience, the EHR vendor president says.

At the HIMSS AI in Healthcare Forum, Dennis Chornenky of UC Davis Health looked to the near future of agentic AI – and forecast fast-moving leaps in the technology that require careful planning and governance strategies.

The company's global healthcare director dives into the major update of medical search: "Both new genAI capabilities represent a significant step forward in how healthcare organizations can access, view and use critical patient information."

That's the message Patty Hayward, general manager of healthcare and life sciences at Talkdesk, will delve into at HIMSS25. She also will be speaking on making contact centers value drivers, not cost centers.

In a time of "rapid change and uncertainty" the longtime IT and interoperability leader is also hearing lots of questions about e-prior authorization, identity and access management, and getting ROI from compliance investments.

MGB-eFI can be integrated with an Epic-based electronic health record or be modified for other IT systems, making it a versatile tool for frailty assessment and fall risk.

For many healthcare organisations, the path forward on their digital transformation journey can seem overwhelming. HIMSS's ddigital mmaturity mmodels can help.