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Also: SmarterDX launches tools to help hospitals overturn denials in minutes and recover lost revenue.

Also, athenahealth intros athenaOne for Behavioral Health, and Clarify Health empowers payers with AI-driven cost containment tools and quality improvement analytics.

A comprehensive look at the market by Shahab Vagefi, managing director in Thomas H. Lee Partners' healthcare vertical who specializes in healthcare information technology.

"Doctors have specific ways they like to document information," says Dr. Dean Dalili, chief medical officer of DeepScribe, who describes why personalization is a must when using ambient AI note-taking to reduce burnout.

The EHR vendor says it's been rapidly integrating artificial intelligence across all its offerings over the past year to automate healthcare workflows and hone in on better provider and patient experiences.

Researchers recognized Epic, athenahealth, Impact Advisors, Evergreen, Chartis and others for notable performances based on customer experience feedback from this past year.

The provider group acquired a practice with a different electronic health record. Today, everyone "speaks the same language," staff satisfaction is way up, operational costs are down – and it's launching new services such as self-check-in.

By reducing the number of flowsheets and their content, they've made documentation more than 10 minutes faster. Across two years, the number of best practice alerts for nursing was reduced by 86%.

Also: eClinicalWorks now offers a suite of patient engagement capabilities through a collaboration between Ero Health and HealthTalk A.I.